terms of use

Hey, explorers! Welcome to a world built for conquering the wilderness! Whether you’re ready to tackle Yosemite’s monoliths, traverse Appalachia’s misty trails, or chase first light in the Rockies, this is where your journey begins.

Welcome to Oxze LLC (hereinafter referred to as “this site”). Please read the following terms and policies carefully before using this site. By accessing or using this site, you agree to be bound by these terms. If you do not agree to these terms, please do not use this site.

1. Scope of application
These terms apply to all users who access and use this site, including but not limited to purchasing products, browsing information or participating in any interaction.

2. Product information
We try our best to provide accurate product descriptions and pricing. However, if errors occur, we reserve the right to correct errors, update product information or cancel orders at any time without prior notice.

3. Order and payment
Order confirmation: You will receive a confirmation email after submitting an order. This email only indicates that the order has been received and does not mean that the order has been accepted.
Payment method: We accept a variety of payment methods, including credit cards, debit cards and other online payment methods. All payments must be completed before shipment.
4. Shipping and delivery
Shipping policy: We will process your order as soon as possible after payment is confirmed and try our best to deliver it within the estimated delivery time.
Delivery address: Please make sure to provide an accurate delivery address. You are solely responsible for any delays or losses caused by incorrect addresses.
5. Return and Refund Policy
Return period: If you are not satisfied with the product you purchased, you can apply for a return within 30 days from the date of receipt of the product.
Return conditions: The product must be unused, intact, and contain all original packaging, labels and accessories.
Refund processing: After review, the refund will be processed within 7-10 business days and refunded to the original payment method.
6. User Responsibility
The user promises to comply with all applicable laws and regulations and these Terms when using this site. Users may not use this site to conduct any illegal activities or acts that damage the interests of this site.

7. Intellectual Property
This site and its content (including but not limited to text, images, trademarks and software) are protected by U.S. and international intellectual property laws. Unauthorized reproduction, dissemination or use for commercial purposes is prohibited.

8. Disclaimer
This site is not responsible for any direct, indirect, incidental, special or consequential damages caused by the use or inability to use this site.

9. Changes to the Terms
We reserve the right to modify these Terms at any time. The modified Terms will be posted on this Site, and your continued use of this Site constitutes your acceptance of the modified Terms.

10. Contact Us
If you have any questions or comments about these Terms, please contact us via the following methods:

Email: help@oxze.shop
Phone: +1 (774) 544-8331
Thank you for choosing our hiking equipment! Have a great trip!