Delivery and shipping

Hey, explorers! Welcome to a world built for conquering the wilderness! Whether you’re ready to tackle Yosemite’s monoliths, traverse Appalachia’s misty trails, or chase first light in the Rockies, this is where your journey begins.

Thank you for choosing our hiking gear! We are committed to providing you with fast and reliable shipping services to ensure that you receive your purchases as quickly as possible. Here are the details of our shipping policy:

Shipping Companies

We mainly use the following shipping companies to provide you with delivery services:

UPS
FedEx
USPS (United States Postal Service)
Shipping Times

Once your order is shipped, the estimated shipping time is as follows:

Standard Shipping: Usually delivered within 3-7 business days.
Expedited Shipping: Generally delivered within 1-3 business days.
International Shipping: Usually delivered within 7-21 business days, depending on the destination.
Order Processing

All orders will be processed and shipped within 1-2 business days after payment is confirmed. You will receive a confirmation email when your order is shipped, which will include a tracking number.

Shipping Costs

Shipping costs vary depending on the order total and the shipping method selected.

Exceptions

In rare cases, delivery time may be delayed due to weather, holidays or other uncontrollable factors. If there are any changes, we will contact you in time.

If you have any questions or need further information, please feel free to contact our customer service team. Thank you for your understanding and support, and wish you a happy shopping!